FAQ & support
Getting started
How long does my first rep take?+
Enable your camera and mic, hit record, deliver your speech, then review your feedback. Most students finish in under 10 minutes.
How do I invite my coach?+
Vokalyze is rolling out roster invites; for now, share your session insights manually and point your coach to the Team plan for full dashboards.
Events & scoring
Can the judge AI decide the winner?+
No. By design. Vokalyze's AI is silent and supportive. It flags technical details (drops, fallacies, clash %) for the judge to weigh, and never produces an RFD on its own.
Which events are supported?+
Vokalyze includes major debate, platform, extemp, and interp events, including additions like World Schools and Big Questions.
Why didn't my round transcribe cleanly?+
If your round didn't transcribe, your connection likely dropped mid-upload. Close the tab, open a fresh rep, and retry. Your local summary still benefits from the metrics we could capture.
Privacy & data
Is my camera feed stored in the cloud?+
Vokalyze processes audio securely for transcription while video stays on your device in this release. We don't keep raw camera footage on our servers.
Do you sell student data?+
Vokalyze does not sell speech content. Use the Privacy Policy for full detail and contact us for school agreements.
Pricing
Do I need my own subscription if my school already pays?+
If your program covers seats, use the invite from your coach. You won't need an individual plan.
How do school licenses work?+
Programs purchase a Team & Schools plan, receive seat tokens, and invite students or staff. Contact us for SSO and roster automation.
Coach features
What can coaches see?+
Coach mode highlights practice volume, averages, and qualitative AI notes so you can intervene before the next tournament. More analytics views are shipping continuously.
Still need help?
Email hello@vokalyze.com or report a bug.